Hi Jay, . You are logged into the Android device as a user who doesn’t have access to change the sound. Sign up here. FAQ. Get 24/7 live expert help with your Yahoo needs—from email and passwords, technical questions, mobile email and more. If you've connected your email with the 'Other via IMAP' option, check their status. If you did, you can fix this by disconnecting and reconnecting your emails. Yahoo questions? ... Android version 5.0 (Lollipop) or later - you don't need to do anything, as your email app should continue to work. If you successfully connected to the account before, the mail server might be offline. If your email program or app does not have OAuth technology, each of your AT&T email addresses and subaccounts will only be able to access your AT&T email program or app using a 16-character Secure Mail Key. Windows 10's Your Phone app is a nifty tool to access your smartphone remotely, but you may encounter connectivity issues often. Contact your email provider or network administrator to see whether the mail server is available. 3: Touch Email icon to start configuring the EarthLink Email Account. Thanks, The AT&T Community Team Prior configuring the mail settings make sure that you have an Internet connection through a Wifi access point or through the mobile network. I have a OnePlus 6 (still on Android P). If that's not possible, instead of your usual email password, you'll need to generate a unique app password by following the steps below. Thanks for your posting here, firstly, please sign in your account in your mailbox web page and check if this account can receive the emails successfully, if yes, please open Outlook app, go to Settings > Tap the account that is not syncing > Tap Reset Account.Check to see if your account is syncing. If the speaker is not working on your Android device, there are a dozen troubleshooting techniques you can try to restore the volume. Solution: Make sure that the mail server is online. If you feel that Yahoo is not working on Android because you are not getting emails, you should check the blocked list and other email settings and make sure everything is in order. Follow these steps to create a Secure Mail Key from your mobile device, tablet, or computer. Last week I received a sudden notification from the Gmail app that said that my "Exchange account security settings" were weaker than Gmail's settings and so I couldn't use it for some reason and should contact my system administrator. Select “Choose ringtone” to change the sound that plays when an email arrives. Our email infrastructure partner Nylas has issues. Did you change your password? I'm not receiving email or other items in my Exchange account Here's how you can fix them. Contact us via the live chat. If the email settings are correct, you should have a look at the email filters and see that all emails are directed to the proper folders. depending on your flavor of android, go to your sync settings and delete all associated accounts. Step 2: Clear all data and cache files go into your application manager and find ALL apps which are related to your email/calender/contacts and clear the data and caches. Go to "Settings" > "Email settings". Check or uncheck “Vibrate” to enable or disable vibration when an email arrives. Anything else? Why does nothing happen when I select “Sound” in step 7? Cause: Your email server is unavailable. See also. For example, check your language settings — OK Google might not be working because you’re speaking the wrong language. I am using an Outlook.com email and calendar (personal, not business/corporate Exchange account). Instructions in this article apply broadly to all smartphones and tablets running the Android OS. 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